Selected catagories:

Tab group

Click on a question to view the answer.

Can the product specifications such as size, thickness , color and construction be customized as per customers need?

Yes, Mikasa being the manufacturer of Engineered Wood Flooring in the country , can customize the product depending on the customers need. The size, color, texture, thickness and even the construction of the product can be customized to suit customer’s needs.

What is the difference between an engineered hardwood floor (EWF) and a laminate floor?
  • Engineered hardwood floors are superior to laminate floors in many departments.
  • Laminate floors do have a finished look that is similar to EWFs but with laminate floors a pattern would repeat every 8-10 planks.
  • EWFs are more durable than laminate floors, as evidenced by the 30 year warranty.
  • EWFs have a lower abrasion rate than laminate floors.
  • Once finished, proud edges are far more prominent on laminate floors as compared to EWFs.
What are the disadvantages of engineered hardwood floors?

While engineered hardwood floors are extremely durable and stable they have a couple of drawbacks. One is that, while they can handle moisture, they are not waterproof and so cannot be laid in restrooms. The second is that over a long period of time, due to the nature of the hardwood used in the surface layer, floors can begin to age, mature and therefore lose some colour.

How well does an engineered hardwood floors resist fire?

The ignition temperature for engineered hardwood floors is 270°, it is, therefore one of the last items to ignite in the event of a fire and is a suitable flooring option for evacuation areas.

How does an engineered hardwood floor (EWF) compare to tiles or marble flooring?

Engineered hardwood floors hold a number of advantages over tiles or marble flooring such as:

  • Being soft, EWFs are easy on the legs and good for babies
  • EWFs exude a natural and warm feeling
  • They do not generate any dust
  • Individual planks can be replaced as EWFs are floating floors
  • They are aesthetically superior
  • The same EWF can be reinstalled in different locations
  • EWFs are extremely durable and long lasting
  • Floors can be refinished and re-sanded
  • With wood sourced for managed forest reserves, EWFs are completely environmentally friendly.
  • It is an energy efficient product
  • EWFs are designed to remain temperature neutral
  • Floors can be customized to match the surrounding room décor and paneling
  • Being softer that tiles or marble, EWFs ensure softer falls for falling objects
  • Wood is a carbon bank, so it captures excess carbon dioxide
  • Wood is not a good conductor and therefore absorbs electric shocks
  • EWFs are also not slippery which is important with children and the elderly
  • EWFs have a quick, easy & clean installation process
  • They can be laid over existing floors
  • Hardened durability ensures that EWFs do not share the fragility of tiles
  • Wood is anti-static
  • You can be sure of what you buy – EWFs come in standard sizes, looks and finishes, unlike marble flooring
During the monsoon, does dampness within walls affect an engineered hardwood floor?

Dampness or humidity that is present in walls does not affect an engineered hardwood floor. This is because, if laid correctly, there is always a gap between wall and floor that prevents a transfer.

How resistant to termites are engineered hardwood floors?

During its manufacturing process, each plank of engineered hardwood floor is put through a high-temperature procedure that allows for resistance towards termites and borers. However, if termites are already present or have been an issue at the intended site, they must be removed prior to laying a floor.

If a floor gets damaged, does the warranty cover my entire floor?

The warranty will only cover the area of a floor that has been damaged.

Once the 10, 20 or 30 year warranty lapses, what will happen to the floors?

Once the warranty expires, it is recommended to have your floors evaluated by a professional to determine whether they need changing, repairing or are in fine condition.

When manufacturing engineered hardwood floors, what are the chemicals used?

Always having an eye on the environment, engineered hardwood floors require no chemicals in their manufacturing procedure. Instead of chemicals, engineered hardwood floors use environmentally friendly water based glues.

Does using simple plywood not suffice?

Having been used since the 1960’s, plywood is now considered an outdated flooring technology and is therefore not a suitable choice for floors of today.

What is the use of the multi-layering structure used to construct engineered hardwood floors?

The multi-layering structure used in engineered hardwood floors has a number of advantages, it protects against degradation from moisture and heat, provides added stability and helps each plank avoid distortion of its shape.

What is the installation procedure for engineered hardwood floors?

While extremely simple to install, there are a number of important steps to be follow while laying an engineered hardwood floor. As such, for installation, please refer to the official installation instructional guide.

What is the installation procedure for engineered hardwood floors?

While extremely simple to install, there are a number of important steps to be follow while laying an engineered hardwood floor. As such, for installation, please refer to the official installation instructional guide.

Why is hardwood sold in differing lengths?

The reason for hardwood being sold in different lengths is due to the costs incurred. Boards of the same length are at available at a higher cost because of the added production involved. A box with boards of differing lengths will indicate the shortest and longest board length on the packaging. The length of boards and their availability differs from manufacturer to manufacturer.

What is the maximum allowance for variance when preparing a sub floor?

Preparation and laying a sub floor is key to the final outcome of a finished floor. There should be no more that 3-5mm over 10’ variance on a sub floor.

Does the Brinell rating apply to engineered hardwood floors?

The Brinell rating does apply to engineered hardwood floors. The surface layer of hardwood veneer will have a Brinell rating that allows you to find a floor that is the perfect hardness for your needs.

How can the relative hardness of one species of wood be compared to that of another?

The Brinell Scale is a rating system for the hardness of materials and thus the Brinell rating of different species of wood can be compared to each other to tell which is harder.

Would an engineered hardwood floor be ruined if it was refinished (sanded)?

An engineered hardwood floor would not be ruined if it was refinished depending on the thickness of the floor. Refinishing a floor removes less than 1mm of your surface layer, thus if the floor in question has a 3mm floor it can be refinished 2-3 times. Although it should be noted that 95% of hardwood surfaces are never refinished due to the complex nature of the refinishing process and to not damage the premium finishes on hardwood floors. Instead, getting a professional to remove the area that requires refinishing is the most common solution.

Will the surface layer of hardwood veneer be able to withstand everyday wear and tear?

At Mikasa, we only use the best quality hardwood veneers that maintain their natural look of years. Typically the top layer of hardwood veneer ranges from 0.6mm to 3mm in thickness which is perfectly suited to withstanding everyday wear and tear.

Do engineered hardwood floors retain the natural characteristics of hardwood floors?

They certainly do. Of the many layers that make up engineered hardwood floors, the surface layer of hardwood veneer is the exact same wood as is used in solid hardwood floors, thus allowing engineered hardwood floors to retain the natural beauty of wood while providing added stability.

What exactly are the layers that make up a plank of engineered hardwood floor?

At the center of each plank is a core of plywood, high density fiberboard or hardwood and it is typically three or more layers. This reinforced core gives engineered hardwood floors their greater stability and their resistance to harmful factors such as moisture and heat. Atop this multi-layered core is a layer of hardwood veneer that gives each plank it's distinct and characteristic wooden appearance and texture.

How does engineered hardwood flooring protect itself from common flooring problems like moisture and heat?

The secret to engineered hardwood floors’ ability to protect itself from moisture and heat lies in the design of each and every plank. Constructed using a multi-layered, multi-ply system, in conditions where solid hardwood floors swell up, shrink or cup, engineered hardwood floors’ layered ply cancels out twisting and shape shifting to remain flat and stable. It is therefore the only flooring choice that accentuates the natural look of wood while also protecting itself from common problems that solid hardwood cannot manage to.

What makes engineered hardwood flooring stand out from laminates and hardwood flooring that are already in the market?

A number of reasons separate engineered hardwood floors from the pack of current hardwood flooring options. Due to their multi-layered design, engineered hardwood floors provide a stability that is unmatched by any laminates or solid hardwood floors. Engineered hardwood floors are also resistant to the common shortfalls of hardwood flooring and laminates such as moisture and heat. Thus, engineered hardwood floors can be laid in damp areas, such as basements, where other floors would succumb to the moisture. They can also be laid over heating systems which would cause ordinary solid hardwood boards to dry out, shrink, cup and eventually buckle.

Mikasa provides top quality engineered hardwood flooring, but what is engineered hardwood flooring?

Engineered wooden flooring is a carefully crafted flooring product that is both more resistant and more stable than regular solid hardwood flooring or laminates. Sitting on a core of hardwood, plywood or HDF (High Density Fiberboard) is a top layer of hardwood veneer that is available in a vast array of hardwood species and, as such, exudes the natural characteristics of wood while protecting against its maintenance pitfalls. The make-up of this product is specifically engineered to provide greater stability than current hardwood flooring options and prevent issues that stem from moisture or heat.

What resistance levels does an engineered hardwood floor pose in the event of a fire?

Please contact Mikasa for the detailed report.

What are the ISI standards that are followed by Mikasa?

Please contact Mikasa for the detailed report.

What is the scratch and slip resistance standard for an engineered hardwood floor?

Please contact Mikasa for the detailed report.

What resistance does an engineered hardwood floor put up against stains and scratches?

Please contact Mikasa for the detailed report.

The labels on Mikasa product and sample boxes speak on the 10, 20 and 30 years warranties. If the product is intended for commercial use, will the label be changed?

No, the labels would remain as they currently are. However, if the product is intended for commercial use Mikasa will suggest upgrading the product itself or an alternative solution. Please contact Mikasa for further details.

When storing stock of engineered hardwood floors, how many boxes can be stacked with causing damage?

To avoid damage due to the force of weight, boxes must be stacked on pallets when stored. If the pallets are correctly aligned, as many as 20 boxes can be place in a single stack.

Why does an engineered hardwood floor use high density fiberboard in its core layer instead of plywood?

An engineered hardwood floors uses high density fiberboard in its core layer instead of plywood due to two critical reasons. One is that HDF provides great stability than ordinary plywood and the other is its ability to repel moisture whereas plywood absorbs moisture and loses its shape.

If there is a spill, how long can engineered hardwood floor resist the damaging effects of water?

There is no defined time period as to how long floors will resist water, it is strongly recommended that any spill is cleaned immediately to avoid damage.

Does Mikasa offer any pre-wax coatings for joints? If not, can this be applied by an external party?

Currently, Mikasa does not offer any pre-wax coatings for joints. Customers may apply the coating wax themselves, or have it applied by a third party, but Mikasa will not be responsible for the outcome of this application.

What are the regulations followed in the manufacturing of Mikasa’s engineered hardwood floors?

Mikasa follows international flooring regulations and practices that are validated and followed by the EU such as base on bonding tests for glue and extensive lacquer tests for the coating applied.

How does the expansion and contraction coefficient for engineered hardwood floors compare to that of solid hardwood floors?

The expansion and contraction coefficient for wood only applies to solid hardwood floors as each plank is one species of wood throughout. Since this is not the case with engineered hardwood floors, the coefficient is not relevant but due to the multi-layered construction of Mikasa’s engineered hardwood floors, they are 70% more stable than any variety of solid hardwood flooring.

What grade are the high density fiberboard and Pine that are used in the core layers of engineered hardwood floors?

The core layers of engineered hardwood floors are extremely important and as such only the highest quality, industrial grade Pine is used. It is much the same case for the high density fiberboard as only premium Eucalyptus 840-860 kg/m3 comprises the core layers.

What are the formaldehyde emission levels when manufacturing engineered hardwood floors?

With a base on E1, the formaldehyde emission norms are greater than 0.1ppm.

What are the formaldehyde emission levels when manufacturing engineered hardwood floors?

With a base on E1, the formaldehyde emission norms are greater than 0.1ppm.

What is the finishing top coat applied when it comes to engineered hardwood floors?

Engineered hardwood floors use a finishing top coat that is a solvent base UV acrylic lacquer.